Kitchen Orders
Report Guide for Users
What this report shows, the choices you make when running it, and how to read each section.
What this report is for
The Kitchen Orders report measures how long your kitchen is taking to complete orders — both on average, and order by order. It's built to help you spot slow times of day or slow-moving items so you can address kitchen speed issues.
How the report works
For every kitchen order within your date range, the report measures the time between when the order was opened and when it was marked closed on the kitchen register. It then summarizes that completion time two ways — by hour of day, and by product — and also gives you the full order-by-order detail behind those averages.
The choices you make when running it
These are the settings available. Everything else is calculated automatically.
1. The time period
| Setting | What it does |
|---|---|
| Start Date | The beginning of the date range you want to report on, based on when the order was opened. |
| End Date | The end of the date range you want to report on. |
| Start Hour / Minute / Second | The exact time of day the range should start on your Start Date. Defaults to the very start of the day (00:00:00). |
| End Hour / Minute / Second | The exact time of day the range should end on your End Date. Defaults to the very end of the day (23:59:59). |
2. What to include
| Setting | What it does |
|---|---|
| Product | Choose one or more products (or product groups) to include. Leave all selected to include every product. |
| Kitchen Register | Choose one or more kitchen registers to include. Leave all selected to include every kitchen register. |
What's shown on the report
Kitchen Order Average Time By Hour
A chart and table showing the average time it took to complete orders, broken out by the hour of day the order was opened — useful for spotting your kitchen's slowest hours.
| Column | Description |
|---|---|
| Hour Of Day | The hour of day (in your location's local time) the orders were opened in. |
| Average Completion Time | The average time between opening and closing an order during that hour. |
Kitchen Order Average Time By Product
A table showing the average completion time for orders containing each product, so you can see which items tend to take longer to prepare.
| Column | Description |
|---|---|
| Product Name | The product (or product group). |
| Average Completion Time | The average time between opening and closing orders that included this product. |
Order Detail
| Column | Description |
|---|---|
| Register Order Id | The internal identifier for the kitchen order. |
| Register Name | The kitchen register the order was sent to. |
| Order Number | The transaction/order number tied to the order. |
| Order Open Date/Time | When the order was sent to the kitchen. |
| Employee Opened | The employee who placed the order. |
| Order Close Date/Time | When the order was marked complete. |
| Employee Closed | The employee who marked the order complete. |
| PrepTime | How long the order took to complete, from open to close. |
| Product Name | A product included in the order. |
| Quantity | How many of that product were included. |
How to read the layout
The two summary tables and chart at the top give you the big picture — where in the day, or with which products, completion times run longest. The Order Detail section below is grouped by kitchen order, listing every product and quantity that went into each order, so you can trace a specific slow order back to what was in it.
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