Capacity Report

Capacity – Report Guide

Capacity

Report Guide for Users

What this report shows, how to run it, and how to read the results.

What this report is for

The Capacity report (shown as “Attendance by Site”) breaks your day into time blocks and shows how many guests are booked into each block at each site — and how many of them have actually checked in. It’s the report to use when you want to see how busy a site is over the course of a day and where your peak times are.

Because it groups bookings into time intervals, it helps you understand demand across the day, plan staffing, and spot when a site is at or near capacity.

Note: this report is currently marked BETA, so its layout may still change over time.

How to run the report

Set the date range, choose your time-block size, and pick your site(s).

Setting What it does
Start Date / End Date The period you want to look at.
Report Interval (in Minutes) The size of each time block. For example, 30 groups the day into half-hour blocks; 60 groups it into hourly blocks. A smaller number gives a more detailed view.
Site Name Choose one or more sites to include. You can pick several at once.

Understanding the columns

The report is organized by site and time block. Within each block you’ll see the bookings that fall in that time. Here is what the columns mean:

Column What it tells you
Site Name The site the bookings belong to.
Time The time block, based on the interval you chose (for example 10:00–10:30).
Guest Name The guest on the booking.
Package Name The session or package that was booked.
Quantity How many guests are on the booking.
Sessions Checked In How many of those guests have checked in (arrived).
Sessions not Checked In How many have not checked in yet.
Is Checked In Whether that particular booking has been checked in.

At the bottom, Report Totals add up the sessions, those checked in, those not checked in, and the overall total for everything you ran.

How to use it, step by step

  1. Set your Start Date and End Date.
  2. Pick a Report Interval that matches how closely you want to look — smaller for a detailed view, larger for a broader picture.
  3. Choose the Site(s) you want to review.
  4. Run the report and scan the time blocks to see when each site is busiest.
  5. Compare Checked In vs. Not Checked In to see attendance versus bookings, and use Report Totals for the overall picture.

Good to know

  • The Report Interval is the key setting — it controls how finely the day is sliced. Try a few values to find the view that’s most useful for you.
  • “Not Checked In” counts guests who are booked but haven’t arrived; for a past date, a high number can indicate no-shows.
  • Selecting multiple sites lets you compare how busy different sites are at the same times.
  • This report is in BETA, so its columns and layout may be refined in future updates.

Tip: the Report Interval shapes the whole view — choose a block size that matches the question you’re trying to answer about how busy a site is.

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