Charge Card Transactions
What this report shows, how to search it, and how to read the results.
What this report is for
The Charge Card Transactions report lists the credit and debit card payments processed through your card processor for a date range you choose. It is the go-to report for looking up a specific card payment, reconciling a batch, or seeing how much you took in by card brand.
You can view it as a detailed list, as a summary totaled by card type, or as a simple chart — and you can narrow it down with a range of search filters to find exactly the payment you need.
How to run and search the report
Only the date range is required. Every other field is an optional filter — fill in only the ones that help you narrow your search, and leave the rest blank.
Required
| Setting | What it does |
|---|---|
| Start Date / End Date | The period you want to look at. |
Optional search filters
| Filter | What it does |
|---|---|
| Card Brand | Limit to a single brand: Visa, Master Card, Discover, or AMEX. Leave as “All” to include every brand. |
| Amount | Find payments of a specific amount. |
| Last Four of Card | Search by the last four digits of the card number. |
| Cardholder Name Contains | Find payments where the cardholder’s name contains the text you type. |
| Batch # | Limit to a specific settlement batch — useful when reconciling a deposit. |
| Ref # | Look up a single payment by its processor reference number. |
| Order Id | Show payments tied to a specific order. |
| Transaction Id | Show payments tied to a specific transaction. |
Note: Client Name and the date-range shortcut are filled in automatically behind the scenes. You won’t need to touch them.
Choosing what to display
The “Section to Show” box lets you tick one or more of these views:
| Section | What it shows |
|---|---|
| Detailed Transactions | A line-by-line list of every matching card payment. |
| Total by Card Type Summary | Totals grouped by card brand — how much came in on Visa, Master Card, and so on. |
| Total by Card Type Graph | A simple chart of those card-brand totals, for a quick visual comparison. |
Understanding the columns
In the detailed view, each row is one card payment. Here is what every column means:
| Column | What it tells you |
|---|---|
| Payment Date | The date and time the card payment was made. |
| Cardholder Name | The name on the card used for the payment. |
| Card Brand | The type of card — Visa, Master Card, Discover, or AMEX. |
| Last Four | The last four digits of the card number (the rest is hidden for security). |
| Amount | The net amount of the payment. |
| Result | The outcome of the card authorization — for example approved or declined. |
| Batch # | The settlement batch the payment belongs to, used when matching to bank deposits. |
| Ref # | The processor’s reference number for the payment — the best way to trace one specific charge. |
| Order Id | The order the payment belongs to. |
| Transaction Id | The transaction the payment belongs to. |
Amounts are shown as currency, and a negative number in parentheses, for example ($45.00), indicates money going the other way (such as a refund).
How to use it, step by step
- Set your Start Date and End Date.
- Add any filters that help — for example a Last Four, a Batch #, or a Cardholder Name — to narrow the results.
- Tick the section(s) you want: the detailed list, the card-type summary, or the chart.
- Run the report. Use the Ref #, Order Id, or Transaction Id on a row to trace or follow up on a specific payment.
- To reconcile a deposit, filter by Batch # and compare the total against your bank statement.
Good to know
- Full card numbers are never shown — only the last four digits — to keep cardholder data secure.
- To reconcile card deposits, the Batch # filter plus the “Total by Card Type Summary” view is the fastest combination.
- If you can’t find a payment, widen the date range or clear some filters — an overly specific filter is the most common reason a search comes back empty.
- The Result column tells you whether a charge actually went through; a declined attempt will look different from an approved one.
Looking for one specific charge? The Ref # is the most reliable way to find it. Reconciling a deposit? Filter by Batch # and use the Total by Card Type Summary.
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