Payment Details

What this report shows, how to run it, and how to read the results.

What this report is for

The Payment Details report is a complete list of the payments your business took in over a date range you choose — every payment, who took it, how it was paid, and how much. It’s the report to use when you want to see, group, or look up individual payments.

You decide how the payments are grouped — for example by payment type, by register, by employee, or by customer — so the same report can answer many different questions.

How to run the report

Set the date range, choose how you want the payments grouped, and run it.

1. The time period

Setting	What it does
Start Date / End Date	The first and last day you want to include.
Start Hour / Minute, End Hour / Minute	Optional. Narrows the period to a specific time of day. Leave at the defaults to cover full days.

2. How the payments are grouped

“Group By” sets how the payments are organized on the page. You can choose one of:

Group By option	What it does
Payment Type	Group by the kind of payment (for example cash, card, gift card).
Tender Name	Group by the specific tender used.
Register	Group by the register that took the payment.
Customer	Group by the guest who paid.
Employee	Group by the staff member who took the payment.
Till ID	Group by the cash drawer / till.
Payment ID	Group by the individual payment’s ID.
Payment Date	Group by the date the payment was made.

Sub Group Lvl 1 and Sub Group Lvl 2 let you add one or two more layers of grouping inside your main grouping, for a more detailed breakdown. Leave them blank if you don’t need them.

Understanding the columns

Each row is one payment. Here is what every column means:

Column	What it tells you
Payment Date/Time	When the payment was taken.
Customer Name	The guest who made the payment.
Employee Name	The staff member who processed the payment.
Tender Name	How the payment was made (the specific tender, such as a card type, cash, or gift card).
Register	The register where the payment was taken.
Card Last Four	For card payments, the last four digits of the card (the rest is hidden for security). Blank for non-card payments.
Payment Amount	How much was paid.
Transaction ID	The transaction the payment belongs to — useful for looking something up or following up.

Each group shows a subtotal, and a Total for the whole report appears at the bottom. Amounts are shown as currency, and a negative number in parentheses, for example ($30.00), indicates money going the other way (such as a refund).

How to use it, step by step

1. Set your Start Date and End Date.
2. Choose a Group By that matches your question — for example Employee to see who took which payments, or Payment Type to see the mix of cash vs. card.
3. Add a Sub Group level if you want a finer breakdown.
4. Run the report and read the group subtotals and the overall Total.
5. Use the Transaction ID on a row to trace or follow up on a specific payment.

Good to know

• Grouping changes only how the payments are organized — the same payments are included either way, so the overall Total stays the same.
• Full card numbers are never shown — only the last four digits — to keep cardholder data secure.
• Group By Till ID or Register is useful for reconciling a specific drawer or station at the end of a shift.
• If a payment is missing, widen the date range or check the time-of-day settings — a narrowed hour/minute window is a common reason something doesn’t appear.

Tip: the Group By choice is what makes this report flexible — pick the grouping that matches the question you’re trying to answer.