Memberships Report

Memberships

Report Guide for Users

What this report shows, the choices you make when running it, and how to read each section.


What this report is for

The Memberships report gives you a detailed list of memberships — both memberships tied to an individual guest and memberships shared across a whole guest account — including who owns them, when they were purchased, when they expire, and how many uses/scans are left.

How the report works

You choose a date range and which date field to filter on (purchase date, last used date, start date, or expiration date), along with which membership package(s) and package level(s) to include. The report then returns one row per matching membership.

The choices you make when running it

These are the settings available. Everything else is calculated automatically.

1. The time period

SettingWhat it does
Date to FilterChoose whether Start Date/End Date filter on the membership's Date Of Purchase, Date Of Last Use, Start Date, or Expiration Date.
Start DateThe beginning of the date range you want to report on.
End DateThe end of the date range you want to report on.

2. Which memberships to include

SettingWhat it does
Membership Package FilterControls which packages are available to pick in Membership Package Name below: All, Active Membership Package Only, or Inactive Membership Package Only.
Membership Package NameChoose one or more membership packages to include. Leave all selected to include every package.
Membership Package LevelChoose whether to include Guest-level memberships (tied to one individual guest), Account-level memberships (shared across an entire guest account), or both.

3. Columns to show

SettingWhat it does
Columns to ShowChoose which optional columns appear on the report: Guest Id, First Name, Last Name, Guest Email, Guest Phone, Birthday, Guest Account Name, Guest Account Email, Guest Account Phone, Guest Account Address 1/2, Guest Account City/State/Zipcode, Sales Price, Tax Amount, LineTotal, and Website Name. Most are included by default. A core set of columns (listed below) always displays regardless of this setting.

Columns on the report

Always shown

ColumnDescription
Membership IdThe internal identifier for the membership record.
Guest Account IdThe guest account the membership is tied to.
Membership Package NameThe membership package purchased.
Membership Package LevelWhether the membership is tied to an individual guest (Guest) or shared across the account (Account).
Qty RemainingHow many uses/scans are left on the membership, if it has a limited number.
Date Of PurchaseWhen the membership was purchased.
Date Of Last UseThe last time the membership was used/scanned.
Membership Start DateWhen the membership goes/went into effect.
Membership Expiration DateWhen the membership expires.
Voucher IdThe voucher tied to the membership, if it was redeemed from one.
Date Last PrintedThe last time a membership card/pass was printed for this guest or account.
Guest Image UpdatedThe last time the guest's photo was updated, if applicable (Guest-level memberships only).

Optional (controlled by Columns to Show)

ColumnDescription
Guest IdThe internal identifier for the guest. Blank for Account-level memberships.
First Name / Last NameThe guest's name. Shows "-" for Account-level memberships.
Guest Email / Guest PhoneThe guest's contact info. Shows "-" for Account-level memberships.
BirthdayThe guest's date of birth. Only available for Guest-level memberships.
Guest Account NameThe name of the guest account tied to the membership.
Guest Account Email / Guest Account PhoneContact info on file for the guest account.
Guest Account Street Address1 / Street Address2 / City / State / ZipcodeThe mailing address on file for the guest account.
Sales PriceWhat the membership sold for.
Tax AmountThe tax charged on the membership.
Line TotalThe total charged for the membership, including tax.
Website NameThe online store the membership was purchased through, if bought online.

How to read the layout

Each row is one membership. When you include both Guest-level and Account-level memberships in the same run, rows for Account-level memberships will show "-" in the guest-specific columns (like name, email, and phone) since those memberships aren't tied to one individual.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.