Sola Merchant Portal

Sola (Formerly CardKnox) is Aluvii's fully integrated and supported payment gateway partner.  Unless you are part of some legacy exceptions, you are likely using CardKnox to process debit and credit cards (charge cards).  Sola has a very robust Sola Merchant Portal to manage your customer's credit and debit payments.

Register to use the Sola Portal

If you do not have a login to the Sola merchant portal, we strongly recommend that you register for one.  If you run into issues registering, please ask an authorized user to email support@cardknox.com with any information you can provide related to where the registration process is failing.  You can also call them at 844-227-3566.

Using the Sola Portal

CardKnox has a very comprehensive Sola Merchant Portal User Guide and a helpful introduction video that will help you become proficient with the Sola portal in just a few minutes.  Functions you can perform on the CardKnox Portal include searching for transactions; refunding transactions (in general, charging and refunding cards should be done through Aluvii - this is only as a backup or if something goes wrong such as a duplicate transaction); viewing batch details; adjust settings such as portal display settings, time zones, etc.; viewing reports; adding users; managing disputes/chargebacks; and more.