Blocking time slots using Exclude

There are many reasons you would need to block an event or session time slot. Some reasons are for holidays or you have a private event that you need to block slots for the rest of the day. You can do that by enabling the "exclude" option on your events or session sub-schedules. Here's how to do that:


  1. First, go to the Schedule tab of the Event Management, and choose which schedule you want to edit.Schedule-Exclude-1.png
  2. Then, open that specific schedule and click on Time & Recurrences tab.Schedule-Exclude-2.png
  3. Now, here's an example scenario. Let's say you want to block 1:00 pm onwards on December 24, 2022, because you wanted to give your employees an early time off for that day. Schedule-Exclude-3.png
  4. Back to editing the schedule, click "Add New" to add a new sub-schedule and name it accordingly.Schedule-Exclude-4.png
  5. Next, set the start date to December 24, 2022, and set the start time to 1:00 pm and end time to the last time slot of your event or session that day. With this, it will still show 10:00 am till 12:00 pm but will exclude the times 1:00 pm onwards.Schedule-Exclude-5.png
  6. Make sure to click on the "Exclude" toggle to enable the function. It should be enabled to "Yes"Schedule-Exclude-6.png
  7. Then, click on the "pen" icon to open the advanced settings.Schedule-Exclude-7.png
  8. Since December 24, 2022, falls on a "Saturday", choose weekly and enable the Saturday option. Schedule-Exclude-8.png
  9. Finally, set the end date to December 24, 2022, and click on Save. If you don't add an end date, this exclusion we recur every Saturday and block out all time slots on Saturday starting at 1:00 pm.  Schedule-Exclude-9.png
  10. So in summary, you added a new sub-schedule to the schedule settings with exclude option enabled to block out the date and time ranges you set on that sub-schedule. Now, the time slots from 1:00 pm till 5:00 pm will no longer show on December 24, 2022.Schedule-Exclude-10.png
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