Release 6.27

Release #:  6.27

Release Date:  07/06/2026

This release includes new features and bug fixes. 

What's New?

Payment Plan Data Source - The Growth Marketing Module now includes a membership Payment Plan data source, giving you robust tools to communicate with guests about their membership's payment plan activity — whether a payment is coming up, has successfully processed, or has failed.  

Use the Payment Plan data source when you want a campaign to communicate with guests based on their membership's payment plan. You can remind guests a few days before a scheduled charge so they have time to make sure their card is up to date, confirm renewals the moment a payment processes, and alert account owners when a payment attempt fails — with the payment method attempted, decline reason, and clear steps to update their payment method.  As failed attempts add up, you can escalate the urgency of your messaging and warn guests when a membership is at risk of suspension.

• Upcoming payment reminders sent a few days before a scheduled charge, giving guests time to ensure their card is up to date
• Membership renewal / payment confirmation emails sent to the account owner when a payment successfully processes and a membership is renewed
• Failed payment notifications sent to the account owner on the day of a failed attempt, including the decline reason and card on file with instructions on how to update the payment method
• Escalating urgency notices as the number of failed attempts increases, communicating the risk of membership suspension
• Membership suspension warnings when a guest is approaching the maximum retry limit or has exceeded the maximum retry limit

Because the campaigns run automatically, this is an effortless way to recover failed payments, keep memberships active, and get paid on time — without adding to your team's workload.

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