Aluvii Customer Account Portal

The Aluvii customer portal allows you to manage your company and location information, view and pay invoices, view your subscriptions and contracts, view and update payment methods, and see and manage authorized users on your customer account.

Access your account by clicking on your profile at the top right of the Aluvii application > My Account or you can click this link:  https://customapps.aluvii.com/my_account?

If you have never logged into the portal or forgot your password, you can set /reset your password.  

Company

You can find all the details about your company. You can upload your Company Logo and update your billing information.  To update any read-only information, contact accounting.

Locations

You can access your business location name and your tenant name (subdomain) to access your Aluvii Software. You can also update your location details in this tab.

Invoices

 You can view, download, or print all your invoices in this tab. 

Subscriptions

This section displays all of your active and inactive Aluvii subscriptions. You can also manage your subscriptions here, including the option to cancel an active subscription if needed.

In case you want to cancel your subscription, here's how you can do it:

1. Select the three dots (...) option on the subscription you want to cancel and then the Cancellation button.
2. Fill out the cancellation form and submit.
3. Once submitted, you will receive an email for the confirmation and the steps to cancel your merchant account to avoid charges.

Contracts

You can view, download, or print your signed contracts.

Payment Methods

This tab allows you to view, create, and delete payment methods and set your default payment method.

Contacts

Manage who in your business has access to this portal.