Sending Payment Links for Party Bookings

Request deposits, partial payments, or full payments from guests for their bookings by sending a payment link they can use to pay online.  Payment links can be generated and copied for use anywhere or they can be sent by email directly through the employee booking portal providing a convenient and streamlined payment experience for both staff and customers.  

Generate Payment Link

1. Navigate to the Booking Dashboard and search for the booking for which you want to receive payment.

2. Click the More (tab) > Payment Links (navigation).

   

    

3. New Request - Click on new request and choose the payment amount type you would like to send:
   1. Deposit – Sends a payment link for the remaining deposit amount due.
   2. Full Balance – Sends a payment link for the remaining balance due on the booking.
   3. Custom Amount – Allows you to enter a specific dollar amount to request from the customer.
       
4. Payment Link - After selecting the payment amount, choose one of the following options:
   1. Copy Payment Link to Clipboard – Copies the payment link so it can be pasted into an email, text message, or other communication method.
   2. Email to Guest – Sends the payment link directly to the email address associated with the party booking.
    
5. Cancel Request - If a payment link needs to be cancelled for any reason, you can cancel the request and generate a new one.

   1. Cancelled Payment Link - Employee-Facing Interface - the cancelled payment request will look as shown in the employee interface:

      

   2. Cancelled Payment Link - Guest-Facing Interface - the cancelled payment request will no longer be valid and guests will be unable to submit payment through that link; instead, they will see a message as shown here:

      

Guest Experience

If you used the Email to Guest feature in 4.2 above, the guest will receive an email like the one below:  

The guest can click on the payment link to complete their payment online using the available guest-facing payment methods configured on your account. 

The guest also has an option to add a tip during checkout: