Setting up Discount Entitlement in Membership Packages

If you sell memberships at your business, you may want to offer member discounts on various products like food, retail, or other admission products. For example, you may offer 10% off all food and beverage products for your membership customers. Here's how to set that up:

1. First, you need to create a Discount Entitlement in the Membership Packages module, so that it would take 10% off from products under the food & beverages category. Click here to know more about Discount Entitlements.
2. Next, Assuming that you already have a membership package created, you will need to add this Discount Entitlement to that Yearly Membership Package settings. Click here to know more about setting up Membership Packages.
3. Now, go to Guest Management and sell this Membership Package to one of your customers. Click here to know more about how to sell memberships in Guest Management.
4. Once, the member has the Membership on their account, that member should be able to use the discount.
5. To test it out, sell a product under the Beverages category in the Employees Register and add the member's name to the transaction.

6. Finally, once you add the member's name to the transaction, it will automatically apply the discount to products under the Beverages category before you collect payment. It automatically recognizes that this customer has a membership that allows these products to be discounted.
   
   IMPORTANT NOTE: If you use this function within the eCommerce module (webstore), it checks all memberships associated with every guest under the account in Guest Management. If multiple memberships include discount entitlements, the system calculates the combined value of all eligible discounts across those memberships.

   However, if you enable the Exclusive option in the discount entitlement settings, only the highest-value discount is applied to the transaction.

   The same logic applies when a discount code is used in the transaction. The system compares the discount amount provided by the discount code with the discount amount available through the account's discount entitlements. Only the discount that provides the greater benefit is applied. 

   In the example below, the discount remains at $3.00 and did not use the discount provided by the discount code since it offers a lower discount than the entitlement; the discount entitlement takes precedence. Conversely, if the discount code provides a higher discount, it overrides the discount entitlement.

   It is also not recommended to use this function with a Punch Pass membership that includes a set number of uses. The system does not automatically deduct a use each time the pass is redeemed to book a play session through eCommerce. Instead, click this link to learn how to configure a membership package to make reservations of session products.